Processing one incoming order took:
AI reads incoming email and website orders: it recognizes line items, checks stock and fills the order in the ERP. The manager only confirms. The routine part of the job is gone.
I didn’t believe the numbers in the report at first. We recalculated ourselves, and they checked out.
commercial director, name on request
- Managers tied up in processing
- 3 → 0.5
- Lost orders
- ~7% → 0.4%
- Manual work per year
- −1,100 h
paid off in 2.5 months ✓
based on the client’s ERP and CRM data over the first three months after launch